Refund policy
Last updated: November 7, 2026
Returns
Return & Refund Policy
Aunt Chele’s Creations
All Sales Are Final
Every item from Aunt Chele’s Creations is handmade with love and care. Because of the unique nature of our creations, all sales are final.
We do not accept returns or exchanges for changes of mind, including on personalized or custom-made items.
Damaged, Defective, or Incorrect Items
We carefully package our creations to help ensure they arrive safely.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery, if possible, with your order number and photographs of the item and packaging.
We will review the issue and work with you toward an appropriate resolution, which may include a replacement or refund.
Nothing in this policy limits any rights you may have under applicable law.
Thank you for supporting Aunt Chele’s Creations and shopping handmade!